KBA-01516

How do I move RelayFax to the same path on a new machine?

How do I move RelayFax to the same path on a new machine?

In order to move RelayFax to a new machine you cannot have RelayFax running as a service.

To remove RelayFax as a service:

  1. Go to File.
  2. Click on RelayFax Properties.
  3. Click on the Service Tab.
  4. Click on Remove Service.
  5. Click Apply.
  6. Click Ok

Open Windows Explorer and navigate to your RelayFax directory. Make a backup of the entire directory. Make a note of the directory where you currently have RelayFax installed.

Copy the entire RelayFax directory from the old machine to the new machine.

Download and install the correct version of RelayFax into the same directory that it was installed in on the old machine. 

Additional Comments

You must install into the same directory. If you install RelayFax into a different directory it will result in a new installation and it will not retain all of your settings.