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MDaemon 16 - Create ActiveSync protocol restrictions
MDaemon's ActiveSync server supports ActiveSync versions 2.5, 12.1, 14.0, and 14.1. In some cases there may be some compatibility issues with a device connecting to MDaemon using a particular ActiveSync version. To assist with these issues an Administrator can restrict a device to only use the specified ActiveSync version.
Restrictions can be set based on the device's User Agent and/or Device Type. Use this KBA to restrict a specified device based on its User Agent or Device Type.
- Select Setup
- Select Mobile Device Management
- Expand ActiveSync for MDaemon
- Select Protocol Restrictions
- Enter the User Agent or Device Type (See below to find either of these)
- Use the check boxes to restrict a particular version of ActiveSync from being used
- Click OK
- Check the Enforce all protocol restrictions box
- Click OK
**NOTE - The account must be removed from the device and re-added in order for the restriction to take effect
To find the User Agent or Device Type
- Select Setup
- Select Mobile Device Management
- Expand ActiveSync
- Select Clients
- Select the account that is to be restricted
- Select Details
