Flex Licensing enables customers to purchase the specific number of users for their organization without being forced to purchase a fixed license user count. As a result, customers pay only for the number of users they need to support their organization.
Under traditional licensing tiers, if a company needs to support 125 users they have to purchase the user count that is closest to their need. If the next tier is 200 users, they are paying for an additional 75 users. With Flex Licensing, customers are not confined to fixed license tiers. They only pay for what they need. And when additional licenses are needed at a future date, customers can easily add new licenses in any amount above the 5 user minimum.
MDaemon Technologies products are licensed using either a perpetual or annual license method for the product purchased. Annual Software Renewal Coverage entitles the user to any major/minor update within the license renewal term. This option offers significant discounts over expired and new license pricing. If the license is expired, access to a newer version can also be purchased at a discount. These licensing options are explained in detail below.
MDaemon Technologies' annual software license renewal coverage allows users to update to any version of their registered product that is released during the coverage period.
Customers who purchase MDaemon Technologies software will receive 12 month software license renewal coverage. Prior to the expiration of the software license, a renewal notice will be sent to the registered email address. Customers then have the option to renew the software or let the protection lapse.
To review prior purchases of MDaemon Technologies products, please log into your online account to access the payment receipt, which will have the date of purchase recorded.
If you are eligible for a free upgrade, it will be made available under your online account. For more information please contact Customer Support.
You will be entitled to a free software update to the current major version if you have purchased a full version of MDaemon Technologies software in the last 12 months or maintain annual software license renewal coverage on your current version of software.
When a new version of software is released, MDaemon Technologies will continue to provide support and critical/security fixes for the previous version for at least 12 months after release of the new version. After this time, fixes will be supplied on a discretionary basis and support requests pertaining to the supported version will be serviced. A list of supported versions can be found on the Support page.
When updating from an earlier version of the product to a new major version of the product, a discount may be applicable. MDaemon Technologies may also provide additional discounts or incentives through promotions from time to time.
Virtual Servers require a separate license for each instance.
MDaemon Technologies software is licensed on a per server basis. There are two primary ways that you can register the software.
When installing MDaemon Technologies software, a license registration process is used during the software installation to submit your registration details to the licensing server. You will need to be connected to the Internet to use this process to register MDaemon Technologies software for trial and purchase.
This utility provides a number of payment mechanisms ranging from online credit card payments to faxed purchase orders. If you register using online credit card details, MDaemon Technologies will immediately acquire a registration key and register it with the server. However, if you choose any other payment mechanism, it simply lodges your registration request with the payment server (assuming that you will reconcile payment by fax or purchase order). Once MDaemon Technologies receives notification of payment mechanism, your license key will be generated and mailed to the nominated email address.
If a connection to the Internet is not available, a unique license file can be created by MDaemon Technologies. To use this method, contact Technical Support for installation instructions and guidance.
You should carefully read the End User License Agreement before using MDaemon Technologies software.
MDaemon Technologies reserves the right to revise or change its pricing and software policy at any time.
Any further queries on licensing can be directed to firstname.lastname@example.org