Telephone Support

  • Per-incident support available at $90.00 (U.S.) per incident*
  • Offers Priority product support during normal business hours
  • Available for all supported Alt-N Technologies' product

Support Hours:

Priority support is available during normal business hours, Monday through Friday, 7:00 am - 5:30 pm U.S. Central Standard Time (excluding weekends and U.S. holidays) by calling:
U.S. Toll Free: 866-601-ALTN (2586)
International: 817-601-3222

*price subject to change without notice.

Supported Products

Support for the following products can be obtained by using the Product Support Request Form:

Note: Support has been discontinued for MDaemon email servers running on Windows 95, 98, ME, NT, or 2000.

End Of Life Support Notice

  • Effective May 1, 2017, the following product versions will not be supported:
  • MDaemon - Versions 12.5.9 and below
  • SecurityGateway - Versions 2.1.2 and below
  • Outlook Connector - Versions 2.3.3 and below
  • SecurityPlus - Versions 4.1.5 and below
  • Relayfax - Versions 7.0.6 and below

Get the full list of supported versions here