KBA-02251

MDaemon 12.0.x : How to tell if a BlackBerry Smartphone is using Push for email or not

MDaemon 12.0.x : How to tell if a BlackBerry Smartphone is using Push for email or not

To do this, open the MDaemon console and use the following steps:

  1. Click Setup from the menu bar
  2. Click BlackBerry Device Management...
  3. Select Domains on the left pane
  4. Make sure the option that states Enable BlackBerry BIS integration is checked
  5. In the History section at the bottom you can check to see if there is an entry for the account that will look something like
    SUBSCRIBE: user01@example.com Fri Feb 25, 2010 16:32
  6. Select Integrated Accounts on the left pane
    Note: This section will contain accounts that are setup for BlackBerry push mail.
  7. Check in this area for the user that you are trying to determine whether or not they are setup for push email
  8. Click Ok