Software Licensing Overview

Flex Licensing™

Alt-N Technologies has introduced a new and more convenient method to purchase software licenses. Flex Licensing enables customers to purchase the specific number of users for their organization without being forced to purchase a fixed license user count. As a result, customers pay only for the number of users they need to support their organization.

Under traditional licensing tiers, if a company needs to support 125 users they have to purchase the user count that is closest to their need. If the next tier is 200 users, they are paying for an additional 75 users. With Flex Licensing, customers are not confined to fixed license tiers. They only pay for what they need. And when additional licenses are needed at a future date, customers can easily add new licenses in any amount above the 5 user minimum.

Alt-N Technologies Product Licensing

Alt-N Technologies products are licensed using either a perpetual or annual license method for the product purchased. Annual Software Renewal Coverage entitles the user to any major/minor update within the license renewal term. This option offers significant discounts over expired and new license pricing. If the license is expired, access to a newer version can also be purchased at a discount. These licensing options are explained in detail below.

Product License Type Details
MDaemon, SecurityPlus, Outlook Connector, RelayFax, ActiveSync for MDaemon, Mailstore Archiving Server Commercial use (Individual Business) Perpetual Per Server License * A license is purchased for each server running Alt-N Technologies product. Under this license, you are permitted to use the major version and any hot fixes/minor version updates for that version.
SecurityGateway Annual Per Server License A license is purchased for each server running Alt-N Technologies product. Under this license, you are permitted to use the major version and any hot fixes/minor version updates for that version.
MDaemon Private Cloud Commercial use (Service Provider) Monthly Per Server License A license is purchased for each server running Alt-N Technologies product. Under this license, you are permitted to use the major version and any hot fixes/minor version updates for that version.
* NOTE: Perpetual licenses are charged as a one-time license fee for the given major version of Alt-N Technologies software. There are no ongoing license charges associated with the license itself.

Annual Software License Renewal Coverage

Alt-N Technologies's annual software license renewal coverage allows users to update to any version of their registered product that is released during the coverage period.

Customers who purchase Alt-N Technologies software will receive 12 month software license renewal coverage. Prior to the expiration of the software license, a renewal notice will be sent to the registered email address. Customers then have the option to renew the software or let the protection lapse.

To review prior purchases of Alt-N Technologies products, please log into your online account to access the payment receipt, which will have the date of purchase recorded.

If you are eligible for a free upgrade, it will be made available under your online account. For more information please contact Customer Support.

Software Updates

You will be entitled to a free software update to the current major version if you have purchased a full version of Alt-N Technologies software in the last 12 months or maintain annual software license renewal coverage on your current version of software.

When a new version of software is released, Alt-N Technologies will continue to provide support and critical/security fixes for the previous version for at least 12 months after release of the new version. After this time, fixes will be supplied on a discretionary basis and support requests pertaining to the supported version will be serviced. A list of supported versions can be found on the Support page.

When updating from an earlier version of the product to a new major version of the product, a discount may be applicable. Alt-N Technologies may also provide additional discounts or incentives through promotions from time to time.

Virtual Servers

Virtual Servers require a separate license for each instance.

How Do I Register a License of Alt-N Technologies Software?

Alt-N Technologies software is licensed on a per server basis. There are two primary ways that you can register the software.

For Computers Connected to the Internet

When installing Alt-N Technologies software, a license registration process is used during the software installation to submit your registration details to the licensing server. You will need to be connected to the Internet to use this process to register Alt-N Technologies software for trial and purchase.

This utility provides a number of payment mechanisms ranging from online credit card payments to faxed purchase orders. If you register using online credit card details, Alt-N Technologies will immediately acquire a registration key and register it with the server. However, if you choose any other payment mechanism, it simply lodges your registration request with the payment server (assuming that you will reconcile payment by fax or purchase order). Once Alt-N Technologies receives notification of payment mechanism, your license key will be generated and mailed to the nominated email address.

For Computers not connected to the Internet (Closed network option)

If a connection to the Internet is not available, a unique license file can be created by Alt-N Technologies. To use this method, contact Technical Support for installation instructions and guidance.

Alt-N Technologies End User License Agreement

You should carefully read the End User License Agreement before using Alt-N Technologies software.

Alt-N Technologies reserves the right to revise or change its pricing and software policy at any time.

Any further queries on licensing can be directed to sales@Alt-N Technologies.com