ActiveSync for MDaemon: iPhone / iPad / iPod Setup

MDaemon Messaging Server now includes support for Microsoft's ActiveSync®, which is a separately licensed over-the-air (OTA) ActiveSync (AirSync) server. ActiveSync provides synchronization of a user's default and shared email, calendar, and contact data between their MDaemon / WorldClient account and an ActiveSync capable device.

ActiveSync for MDaemon installs along with MDaemon but it is a separate product from MDaemon and will only run as a trial for 30 days. After that, a one-time fee is required. The trial begins when you install MDaemon and enable ActiveSync for the first time.

Buy ActiveSync for MDaemon

Enabling ActiveSync in MDaemon

MDaemon - ActiveSync

In MDaemon, ActiveSync can be enabled via a checkbox under the Setup | Mobile Device Management | ActiveSync menu.

NOTE: ActiveSync is a web-service extension and will not work if your web server (such as WorldClient) is not running on port 80 (for http) and/or port 443 (for https). ActiveSync will not work on other ports.

iPhone / iPad / iPod Setup

    WARNING: When you enable ActiveSync for MDaemon the first time:
  • It will wipe your existing contact and calendar data and replace it with your MDaemon data. Therefore, be sure you have a complete backup of your device before synchronizing for the first time. Consult your device's manual for instructions on how to back up your device.
  • All first time syncs with ActiveSync will be a one-way sync from the server to the device. All subsequent synchronizations will be two-way.
ActiveSync for MDaemon: iPhone Setup
  1. Touch Settings.
  2. Touch Mail, Contacts, Calendars.
  3. Touch Add Account.
  4. Touch Microsoft Exchange.
  5. Fill in the following fields in the Account Setup dialog:
    • Email: Your full Email address (example: user01@example.com).
    • Domain: The 'domain' portion of your Email address (example: example.com).
    • Username: The 'user' portion of your Email address (example: user01).
    • Password: Your Email password.
    • Description: You can change the description if desired.
  6. Touch Next.
  7. The Account Setup dialog will remain on the screen, but the Server field will now become active. Fill in your server name (example: mail.example.com).
  8. Touch Next.
  9. If you have an SSL certificate:
    • Notice the 'Cannot Verify Server Identity' error and Touch Continue.
  10. If you are not using SSL (disabling will be required in a later step):
    1. You will receive an error 'Unable to verify account information'.
    2. Touch OK to remove the error message.
    3. Touch Save.
  11. Touch Save.
  12. Set the Mail, Contacts, and Calendars sliders to ON based on preference.
  13. Touch Save.
  14. Touch Fetch New Data.
  15. Scroll to the bottom and touch Advanced.
  16. Touch the account you just added (by default, it's called Exchange).
  17. Touch Push.
    • Note: Push is not available for MDaemon 12.5.3 and below. For versions of MDaemon prior to MDaemon 12.5.4, The device needs to fetch the changes either on a timer or as the data is accessed. If you change the settings to Fetch, and set the timer to every 15 minutes (in the above step 15), then you will get changes made from WorldClient within 15 minutes without needing to open the application.
  18. If you are not using SSL (this is enabled by default on most devices):
    1. Go back to the Accounts screen.
    2. Touch on Exchange.
    3. Touch on Account Info.
    4. Locate 'Use SSL' and set the slider to OFF.
    5. Touch Done.
  19. After completing these steps, you should be able to send and receive email successfully.

Return to the Mobile Device Management page.