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Do You have an Instant Messaging Culture?
Today, many businesses rely on third-party instant messaging (IM) services such as AIM, Google Talk, and Windows Live Messenger to send brief communications quickly between employees. Yet, many employees and email administrators are now wasting time from spam exposure generated through these conduits. In addition, these popular instant messaging clients also raise security concerns of not only spam, but uncontrolled exposure of your company's proprietary information. For MDaemon Email Server Pro edition customers, the ComAgent instant messaging application is included to enable employee chat messaging while addressing security concerns.
ComAgent's messages are passed directly on the network through the MDaemon Mail Server — not via peer-to-peer over the Internet like third-party IM clients. Each message is logged in a central location and is accessible to the MDaemon/WorldClient administrator for security policy enforcement. ComAgent's IM service allows secure communication between employees without the threat of third-party spam exposure while helping maintain your company's security compliance policies.
ComAgent also provides address book synchronization, and an email monitoring tray applet that provides one-click access to WorldClient's (MDaemon's web mail client) email features. If you are not currently taking advantage of this powerful instant messaging tool, please review the step-by-step instructions for getting started with ComAgent. |
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Manage MDaemon Away from the Office
WebAdmin remote administration is included with the MDaemon Email Server for Windows and provides email administrators access to most of MDaemon's features that can be accessed via a secure connection using HTTPS. Email users also have limited capabilities to adjust the settings of their individual accounts.
With WebAdmin, email administrators can:
• Add, edit or remove accounts
• Create and edit domains
• Configure message archiving
• Share folders
• Directly edit MDaemon configuration files
• Access all MDaemon logs in order to troubleshoot
any mail delivery problems
• ... and much more
To learn more, visit MDaemon's WebAdmin page. |
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Want to Save Money on Your Next Renewal?
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Every time you refer a new customer that makes a purchase from Alt-N, you can reduce the price of your next renewal! Refer one new customer and earn a 10% credit on your next renewal when your referral purchases MDaemon or SecurityGateway. Refer 5 new customers who buy, and that's 50% off your renewal! Plus, we will offer a 10% discount to each new customer you refer! Join the other Alt-N customers who are taking advantage of this program and submit your referral today!
Visit the Customer Referral Program page to get started or to learn more. |
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Do you have a comment or feedback about the articles in this section? Send comments to marketing@altn.com. |
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Making Sure Your Outbound Fax is Not Being Delayed
You can adjust the RelayFax.ini file to prevent new outbound faxes from being delayed when there are pending faxes in the Active queue. To configure RelayFax so it will continue to check for new outbound faxes, simply follow these steps:
1. Shut down RelayFax
2. Navigate to the RelayFax\App directory
3. Open the RelayFax.ini file with Notepad
4. Locate the following entry:
[FaxServer]
MaxPendingFaxCount=XX
5. Change the "XX" to reflect the maximum number of pending faxes before
RelayFax will refuse to check for new mail
6. Save changes
7. Restart RelayFax
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Move MDaemon's Mailboxes to a Different Drive
There may be certain situations where it would be beneficial to move all of MDaemon's mailboxes to a different physical drive, such as when drive space is limited. You can use the "DirReorg" tool to move your mailboxes to a new drive. For detailed information view the step-by-step instructions in our knowledge base.
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Are You Missing Contacts in WorldClient?
If you normally use Outlook Connector and you find that your contacts are suddenly missing from MDaemon's WorldClient webmail, it is likely that you have a corrupt AddrBook.mrk file. When this happens, in most cases you can follow these steps to restore your contacts in WorldClient.
• Ensure there is an .msg file for each contact under the user's Contacts.IMAP folder on the
MDaemon server
• Note that these .msg files will only show for Outlook Connector users
• This folder is located under MDaemon\Users\YourDomain\Username\Contacts.IMAP
• If there is a corresponding.msg file for each contact, then make sure the affected user is
not logged into World Client
• Navigate to MDaemon\Users\YourDomain.com\UserName\WC (where YourDomain.com is the domain
name and UserName is the name of the affected user)
• Re-name the AddrBook.mrk file
• Have the user log back into World Client and check to see if the contacts list shows up
• A new AddrBook.mrk file should be created based on the entries in the user's
Contacts.IMAP folder
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Move Outlook Connector Calendar Entries from One User to Another
You can move or copy calendar entries from one user to another on the MDaemon server itself. To do this:
• Navigate to MDaemon\Users\yourdomain.com\acccount\Calendar.IMAP (for the account whose
calendar entries you wish to move or copy)
• Copy all files ending in .msg
• Navigate to the Calendar.IMAP folder of the person to whom you wish to transfer these calendar
entries and paste or move the above .msg files to this directory
• If there are already .msg files in this location, make sure their file names are different from
the ones you are moving into this folder
• If any of the file names are the same, you will need to change the file names of the items
you are moving into this folder
• Have the new user log into Outlook and the calendar entries will appear on the calendar
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Here are a few tips to improve MDaemon's performance:
• Configure your third-party antivirus software to omit scanning of the MDaemon directory. Third-party
antivirus software can sometimes interfere with MDaemon's performance
• Defragment the hard drive on the MDaemon server
• Run Disk Cleanup regularly
For additional MDaemon performance tips, see the knowledge base articles 1727, 2088, and 1840. |
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New MDaemon 11
— Coming Late February
MDaemon Email Server Version 11 is launching in late February with major mobility enhancements, as well as additional capabilities in the WorldClient web mail application. You can expect another mobility-enhanced version in late summer. If your MDaemon subscription is coming due, completing your renewal will be the most economical way for you to upgrade to the newer versions as soon as they are released.
Look for feature enhancements to be announced in future newsletters or access the discussions in the MDaemon Forums. If you would like to contribute to MDaemon's ongoing development, be sure to join the Beta testing community.
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SecurityPlus for MDaemon and
Outlook Connector for MDaemon
SecurityPlus 4.1.0 and Outlook Connector 2.2.4 for MDaemon are due to launch alongside the new MDaemon 11. SecurityPlus for MDaemon will feature an updated antivirus engine from Kaspersky allowing for enhanced detection rates and performance. Outlook Connector for MDaemon will include additional performance enhancements.
If you are not currently safeguarding their MDaemon Email Server with SecurityPlus for MDaemon, now is a great time to get started with a free SecurityPlus 30-day trial. Or, improve your groupware communication by downloading a free 30-day trial of Outlook Connector.
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Stay Current and Keep Protected
Renew your product license today to stay current with the latest releases of MDaemon Email Server for Windows and to keep receiving the benefits of the powerful antivirus protection of SecurityPlus for MDaemon! |
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Help Spread the Word
Help Alt-N Technologies' awareness in the user community by offering comments to any of the following web sites or providing a referral:
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LinkedIn
Now you can connect with over 200 other MDaemon professionals on the LinkedIn social network site. Request to join the MDaemon User Community.
Check out the latest MDaemon User Community discussion on personalizing WorldClient. |
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WindowSecurity.com
Have you had a positive experience using SecurityGateway for Exchange/SMTP Servers? Help spread the word and let others know your success by visiting SecurityGateway's listings on WindowSecurity.com. They are a leading site featuring Windows security news, articles, tutorials, software listings, and reviews for information security professionals covering topics such as firewalls, viruses, intrusion detection and other security topics. |
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AlternativeTo.net
If you have a customer that is a former Exchange user and wants to help with Word of Mouth marketing for MDaemon as a great alternative email server for small-to-medium businesses, we could use their votes and comments on a new "alternative" site. Please visit the MDaemon Email Server page on the "Alternative To" website. They can leave a comment and give us a "Like" vote to share their experience. We want to help other users looking for alternatives to Exchange learn more about MDaemon. Thanks for your loyalty and support! |
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YouTube.com
Check out our new YouTube.com channel featuring company profile information, product videos, and links to our partners' videos. Please help us to share this information by subscribing to our channel, commenting on our videos, and giving us friend status. |
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SpiceWorks
Are you one of the 400,000 members of the Spice Works Community? If so, cast your vote to keep MDaemon at the top of the "Best Email Server" list. |
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MSExchange.org & ServerFiles.com
Have you had a positive experience using SecurityGateway for Exchange/SMTP Servers? Help spread the word and let others know your success by visiting SecurityGateway's listings on MSExchange.org or ServerFiles.com. |
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Blogs
Be sure to add the RSS feed from the blog Everything MDaemon to your list of resources. It's another way to take part in our strong user community.
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Newsletter Archive
Missed the last edition of News@Alt-N? Don't worry, because now all editions of News@Alt-N are archived on our Literature page. It's also a great place to find the latest product data sheets, white papers, product reviews, and case studies.
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Comments
We would like to hear from you. If you have comments or suggestions on this specific newsletter, please let us know by sending an email to marketing@altn.com. |
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Copyright © 2010 Alt-N Technologies, a subsidiary of Research In Motion.
MDaemon is a registered trademark of Alt-N Technologies. All rights reserved.
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Update Profile
Alt-N Technologies respects the personal nature of email communication. Every effort is made to offer only information that may be of value to you or your business. If you wish to change your email preferences for the type of information you wish to receive please update your profile. Please do not respond to this email as this account is not monitored on a regular basis. For prompt response, please contact marketing@altn.com, or Alt-N Technologies, Ltd., 2550 SW Grapevine Parkway, Suite 150, Grapevine, Texas 76051.
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